For your account: Drem customer service
Open the Drem app and use customer service from the Help section. It is the only channel that can look up a balance, trace a deposit or check a withdrawal, so these questions belong there:
| A withdrawal that shows success but has not arrived | Customer service, with the order details. Drem notes that network conditions, holidays and busy match days can slow a payout. |
|---|---|
| A withdrawal that failed | Wait and retry, or link a different bank account. Drem's help section names Jio Payments Bank, Kotak Mahindra Bank, AU Small Finance Bank and Airtel Payments Bank. |
| A deposit that failed | A failed deposit is refunded to the original payment method by the payment provider. If the refund is late, contact customer service. |
| Referral code or bonus questions | Customer service. A referrer cannot be changed after it is linked, so enter the code at sign-up. |
For this website: email
[email protected], read by the Drem Official Editorial Team. We read everything. Corrections go to the top of the pile. Write to us about:
- A factual error on a page. Wrong figure, broken step, out-of-date claim. Tell us which page and we will fix it and re-date it.
- A step that did not work in the install, register or withdrawal guide. That usually means a screen in the app changed and the page needs to catch up.
- A scam using the Drem name. Fake APKs, “agents” charging fees, messages asking for your code. Knowing what is circulating lets us warn people about it specifically.
- Media enquiries.
Please don’t send account details or documents to this address. It cannot act on them, and Drem customer service can.
We will never ask you for a one-time code, a password or a payment, whether by email, in a chat or on a call. If a message claiming to be Drem support asks for any of those, it is not Drem. There is no such thing as a fee to release a withdrawal or to unlock an account.
Official channels
These are Drem's own channels, as listed on its official site, plus this website's email. Treat anything else using the Drem name with suspicion, however convincing the logo:
18+ If gambling has stopped being entertainment, our responsible gaming page lists the free, confidential helplines in India. That is a better first message than one to us.
Last updated 2026-11-04
Free · Android & iPhone · Official download · 18+ only