For your account: Drem customer service
Open the Drem app and use customer service from the Help section. It is the only channel that can look up a balance, trace a deposit or check a withdrawal, so these questions belong there:
| A withdrawal that shows success but has not arrived | Customer service, with the order details. Drem notes that network conditions, holidays and busy match days can slow a payout. |
|---|---|
| A withdrawal that failed | Wait and retry, or link a different bank account. Drem's help section names Jio Payments Bank, Kotak Mahindra Bank, AU Small Finance Bank and Airtel Payments Bank. |
| A deposit that failed | A failed deposit is refunded to the original payment method by the payment provider. If the refund is late, contact customer service. |
| Referral code or bonus questions | Customer service. A referrer cannot be changed after it is linked, so enter the code at sign-up. |
For this website: email
[email protected], read by the Drem Official Editorial Team. We read everything. Corrections go to the top of the pile. Write to us about:
- A factual error on a page. Wrong figure, broken step, out-of-date claim. Tell us which page and we will fix it and re-date it.
- A step that did not work in the install guide or the fantasy guide. That usually means a screen in the app changed and the page needs to catch up.
- A scam using the Drem name. Fake APKs, “agents” charging fees, messages asking for your code. Knowing what is circulating lets us warn people about it specifically.
- Media enquiries.
Please don’t send account details or documents to this address. It cannot act on them, and Drem customer service can.
We will never ask you for a one-time code, a password or a payment, whether by email, in a chat or on a call. If a message claiming to be Drem support asks for any of those, it is not us. There is no such thing as a fee to release a withdrawal or to unlock an account.
Official channels
These are the only channels for this website. Anything else using its name, however convincing the logo, is not ours:
18+ If gambling has stopped being entertainment, our responsible gaming page lists the free, confidential helplines in India. That is a better first message than one to us.
Last updated 2026-09-28
Free · Android & iPhone · Official download · 18+ only